Great, practical, insightful chapter here, about the kinds of things that seem common sense to me, but clearly as I move through the world, I find not to be the case. The "hot-desking" fiasco made me cringe as I read it, a classic example of upper levels of a corporate system's complete lack of insight into human nature. Why is it so difficult for some to grasp the concept that, if you allow workers their own space, some freedom to express their individuality, and the ability to feel comfortable in a work environment where they often spend more waking hours than in their own home, that if you allow this, they will be happier, more content, and more efficient employees far less prone to bitching and moaning? This just in: if people are happy and content, they are better workers!!! Film at 11!
Also, the social environment of an office or workspace, which allows one to see what a co-worker is doing or listen in on a conversation, etc, offers something akin to the wonderful phenomenon ine comes across in research and searching known as serendipity...we often stumble upon useful and important information due to the social contexts in which our days take place.
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I agree about the social nature of th workplace expressed in the reading and your post - it does seem common sense doesn't it?
Do you suppose no people with common sense get promoted? or does your common sense leak out of your brain as you climb the ladder? is common sense susceptible to altitude sickness?
You hit this part exactly, Tom. Supposedly, part of the reason for 'hot desking' was to encourage more diverse ideas and conversations, more serendipitous moments. But, as you point out, that's not going to happen if people are uncomfortable! Good post!
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